Knowledgebase

 Backup Options

Backup Your AccountThere are several options available to you for backing up your data:...

 Dedicated IPs

You can get one (1) Dedicated IP address per account.  The dedicated IP address must be assigned...

 FTP

ConnectingIn order to connect successfully and securely, it’s recommended that you use passive...

 Git

Setup SSH in your cPanelaccount to use Git which is accessible from the command line ("git").  If...

 HTTPS

Plan DependeciesIn order for HTTPS to function properly on your site, you must have either a...

 MySQL Usage Limits

Psyphire allows each account a maximum of 25 simultaneous MySQL connections on shared servers....

 Nameserver Settings

Nameserver Settings At Your Domain Registrar To point your domain to your new Psyphire web...

 Restricted PHP Settings

By default, new accounts use PHP 5.6.  However, you can optionally choose from other versions...

 SSH

Follow these instructions to gain shell access to your account using SSH: Click on "cPanel" at...

 Site Render/Access Problems

If you are having issues with the rendering of your site, consider the following:   You have...

 Site Transfer

Transferring To Psyphire Psyphire is committed to making it easy to transfer your site to your...

 Wordpress Plugin Restrictions

There are four main reasons why plugins may be disallowed.  While a plugin may be disallowed for...