- If a server falls short of the 99.9% uptime guarantee, you may receive one (1) month of credit for that package on your account.
- Approval of any credit is at the sole discretion of Psyphire and may be dependent upon the justification provided.
- Planned server maintenance does not count as downtime.
- Just because your website does not work, this does not mean your server has downtime. As long as the server is available to deliver your content, then the guarantee is met. It is your responsibility to have working content with a functioning web site.
Psyphire web hosting services have enjoyed 99.99% uptime for more than a decade. The Terms of Service contains accurate and updated information regarding Psyphire's Uptime Guarantee in its entirety. This article only seeks to help explain the rules to which you agree.
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