cPanel Introduces Bug During Scheduled Update (Resolved)
  • Priority - Critical
  • Affecting Server - Titanic
  • A cPanel update was pushed out (v66) and introduced a bug that impacted sites using the CGI PHP Handler.  Once we were alerted of the issue, we created a workaround that allowed affected sites to come back online.  This resulted in approximately 14 minutes of downtime for some sites.  cPanel investigated the issue and indicated they intended to push a fix with the next release, but we engineered a workaround and fully resolved the issue prior to cPanel releasing their fix.

  • Date - 09/02/2017 14:07 - 09/06/2017 00:00
  • Last Updated - 09/07/2017 23:30
Server Update (Resolved)
  • Priority - High
  • Affecting Server - Titanic
  • Server down temporarily to push security updates.

  • Date - 08/17/2017 22:39 - 08/17/2017 22:56
  • Last Updated - 08/22/2017 22:41